Leadership
Paul O’Brien
Founder / CEO
Paul J. O’Brien is the CEO of Transcend Biologics, bringing more than 30 years of experience in management, finance, and medical technology. He co-founded his first healthcare company over three decades ago with a mission to support physician practices through innovative and cost-effective medical solutions.
At Transcend, Paul leads strategic growth initiatives, operational alignment, and long-term value creation. He combines disciplined financial oversight with a forward-looking mindset, building scalable infrastructure and high-performing teams.
His leadership centers on accountability, innovation, and delivering practical solutions that support clinical professionals and their patients.
Vishnu Marri
Director of Operations
Vishnu Marri serves as Director of Operations at Transcend Biologics, where he leads operational strategy, systems infrastructure, and supply chain coordination. He is responsible for designing scalable processes that support inventory management, order fulfillment, vendor alignment, and cross-functional execution.
Vishnu is a Certified Microsoft Dynamics 365 & Power Platform Developer, with expertise in Power Apps, Power BI, Power Automate, Business Central, and CRM. He leverages these platforms to build integrated, data-driven operational systems that improve visibility, automate workflows, and strengthen organizational efficiency.
By combining operational discipline with advanced systems development, Vishnu helps align technology, process control, and performance metrics to support responsible growth. He is committed to continuous improvement, structured execution, and building resilient infrastructure that supports the company’s long-term objectives.
Charlotte O’Brien
Director of Marketing
Charlotte O’Brien serves as Director of Marketing at Transcend Biologics, where she leads brand strategy, communications, and customer engagement initiatives. She is responsible for developing cohesive messaging, marketing campaigns, and digital assets that support the company’s growth objectives while maintaining professional and regulatory awareness.
Charlotte works closely with sales and leadership to ensure that marketing efforts align with strategic priorities and customer needs. Her approach emphasizes clarity, consistency, and measurable impact across all channels.
She is passionate about building trusted brands and creating meaningful connections with clinical professionals.
Susan McIntyre
Quality Manager
Susan McIntyre serves as Quality Manager at Transcend Biologics, where she oversees quality systems, documentation control, and process oversight. She is responsible for supporting structured procedures that promote consistency, traceability, and operational discipline across the organization.
Susan works cross-functionally with operations, leadership, and external partners to help maintain established standards and reinforce a culture of accountability. Her approach emphasizes organization, process integrity, and continuous improvement.
She is committed to supporting sustainable growth through structured quality management practices.
Laura Phillips
Human Resources
Laura J. Phillips serves in Human Resources at Transcend Biologics, bringing extensive expertise in organizational development, compliance, and workforce strategy. As a certified Senior Professional in Human Resources (SPHR) and SHRM Senior Certified Professional (SHRM-SCP), she provides leadership across talent management, policy development, and employee relations.
Laura works closely with executive leadership to align human capital strategy with organizational goals. Her approach emphasizes regulatory awareness, structured processes, and fostering a professional, performance-driven workplace culture.
She is committed to building strong teams, supporting leadership development, and ensuring responsible HR governance.