Executive Team
Paul O’Brien
CEO
Paul J. O’Brien is Chief Executive Officer of Transcend Biologics. Paul and his brother, Tom, launched their first company over thirty years ago with a passion to serve physician practices across the globe, delivering the most innovative, advanced, and cost-effective medical technologies available.
In his role, Mr. O’Brien creates and aligns growth strategies to guide the upward direction of Transcend. Throughout his 30-year career in Management and Finance, Mr. O’Brien pairs a high-growth mindset with long-term vision, putting solid fundamentals in place to create a resilient future for his stakeholders. He has a knack for building strong teams who thrive on results.
Kerry Duraso
Director of Customer Service Operations
Kerry has over 20 years’ experience in managing teams and databases. While attending LeTourneau University she quickly realized her niche was in data and team management.
She strives to provide a productive and energetic work environment understanding the impact the inside culture has on each customer’s experience. Her professional experience and skill sets have taken her from smaller non-profit organizations to large international corporations where she has served in both a management and project management roles.
Kerry’s role includes leading the customer service and sales support teams for Transcend. Under her direction, the customer service team is responsible for handling all orders placed through our direct sales team, our customer service line or through Transcend’s online store.
Additionally, she manages a team that is responsible for providing support to our direct sales staff and managing the Dynamics CRM Database. Customer satisfaction both internally and externally are of the utmost importance.